| Privacy
|
SuperClubs is committed to honoring the
privacy of the users of our web site. Our intention is to utilize any
information collected to better understand our guests' needs and to
provide better guest service. If any guest information has been
volunteered during the price quote/reservation process or during check-in
at the hotel, SuperClubs may utilize that information to notify you about
issues related to reservations and to inform you about special promotions
and announcements (for those of you who would prefer not to receive any
additional special promotions or announcements, an 'unsubscribe' link is
supplied with every distributed email). SuperClubs may utilize contracted
third parties from time to time to assist with these communications. This
information will not be sold or leased to any other organizations for
commercial purposes.
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| SUPERFARES
|
Offering real-time prices and availability for our resorts or 'Super Air-Inclusive'
packages including SuperClubs' Sale prices and the best airfares from 14
countries and more than 150 airports. Reserve a vacation package risk-free
for up to 5 days without payment.
|
| Remember Guest Information
|
This feature allows you to save your
information (salutation, first name, last name, email address and zip code
only) in the form of a cookie on your current computer. On your return
visit to our online reservation system, this information will
automatically be filled in with the previously supplied values. To remove
this cookie, just uncheck this box and request a price quote.
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| Booking Modifications
|
All changes required for Internet
bookings must be made directly with our reservation specialists. Please
read and review all terms on the Internet confirmation page along with the
mailed invoice confirmation and conditions applicable to the reservation.
|
| Deposit
Requirements |
| Booked Within 1 to 7 Days
Prior to Arrival: |
| Payment in full is required within 24
hours. Any booking without full payment within 24 hours will be
cancelled on the following business day. |
| Booked Within 8 to 35
Days Prior to Arrival: |
| Payment in full is required within 48
hours. Any booking without full payment within 48 hours will be
cancelled on the following business day. |
| Booked More Than 35 Days
Prior to Arrival: |
5
days after the booking. Payment in full required 35 days prior to
arrival. Any booking without the necessary deposit amount will be
cancelled on the 6th day.
|
| Cancellation
Policies |
| Resort Portion |
| Within 21 days of arrival - $250 per
adult, maximum of $500 per booking (unless stated otherwise for special
promotions - please review your reservation confirmation for further
details) |
| No Show - $250 per adult, maximum of $500
per booking (unless stated otherwise for special promotions - please
review your reservation confirmation for further details) |
| Partial Stays - No refund |
| Airfare Portion |
|
|
| Trip Insurance |
Paid Amount - No refund
|
| Age
Groups |
| (Ages are ASSESSED at the time of travel,
not the time of booking) |
| Breezes Resorts |
| For Breezes Bahamas,
Breezes Runaway Bay and Breezes Montego Bay |
| Individuals, 14 years of age or older,
can stay at these Breezes resorts based on adult rates. Anyone under 18
years of age must be accompanied by an adult (18 years of age or older). |
| Children (under 14 years of age) and
infants can not be accommodated at these Breezes resorts |
| Note: For Breezes
Bahamas Resort, during the months of March and April, you must be at least 18 years of age to stay. |
| For Breezes Costa do
Sauipe, Breezes Curacao, Breezes Punta Cana and Breezes Puerto Plata |
| Individuals, 14 years of age or older,
can stay at these Breezes resorts based on adult rates. Anyone under 18
years of age must be accompanied by an adult (18 years of age or older). |
| Children (under 14 years of age) and
infants can be accommodated at these Breezes resorts |
| Grand Lido Resorts |
| Individuals, 16 years of age or older,
can stay at Grand Lido resorts based on adult rates. Anyone under 18 years
of age must be accompanied by an adult (18 years of age or older). |
| Children (under 16 years of age) and
infants can not be accommodated at Grand Lido resorts |
| Hedonism Resorts |
|
|
Children (under 18 years of age) and
infants can not be accommodated at Hedonism resorts
|
| Children
Pricing |
| Please note the following adjusted pricing
calculations: |
| One adult and one child will price
as one adult (single guarantee) and one child |
| One adult and two children will
price as two adults (double) and one child |
| One adult and three children will
price as two adults (double) and two children |
| Two adults and one child will
price as two adults (double) and one child |
| Two adults and two children will
price as two adults (double) and two children |
| Two adults and three children will
price as three adults (triple) and two children |
Three adults and two children will
price as three adults (triple) and two children
|
| Room
Occupancy |
Room occupancy is based on the total
number of adults, children (and in some cases, infants) being assigned to
one room.
|
Occupants:
When the message 'Maximum of #
Occupants' is displayed, this implies that no more than a total of #
adults, children and infants are allowed. |
Adults/Children:
When the message 'Maximum of #
Adults/Children' is displayed, this implies that no more than a total of #
adults and children allowed. If requested, an infant will be allowed in
addition to the total # of adults/children. |
Adults:
When the message 'Maximum of #
Adults' is displayed, this implies that no more than a total of #
adults are allowed. |
Children:
When the message 'Maximum of #
Children' is displayed, this implies that no more than a total of #
children are allowed.
|
| Single
Share Vs. Single Guarantee |
| Single Share |
| Represents one guest willing to share a
room with an undetermined guest (of the same gender). This is normally 50%
of the price of a double occupancy rate for two guests in a room (prices
may vary). |
| Single Guarantee |
Represents one guest staying alone in a
room. This is normally 75% of the price of a double occupancy rate for two
guests in a room (prices may vary).
|
| Super
Select (Run of House) |
| (For additional information on specific
room types, please click on one of the room accommodations (other than
'Run of House') listed on the 'Price Quote' page.) |
| ROH - Standard |
Guests selecting this accommodation will
be assigned to the lowest of the available room types at the time of
arrival.
|
| Super
Surprise, Super Surprise Plus and Super Surprise Plus Plus |
| (All travelers must be 18 years of age
or older. SuperClubs reserves the right to change your assigned resort up
to the time of arrival. 2 night minimum stay. Accommodation assigned to
'Run of House'. Guests may be assigned to a Grand Lido Penthouse suite, a
Breezes Montego Bay Cabin room, or any SuperClubs' accommodation in
between. Golf fees are included for Super Surprise reservations assigned
to either Breezes Runaway Bay or to a Grand Lido resort. Some restrictions
apply. Offer not to be used in conjunction with any other promotions.
Weddings and renewal of vows not included.) |
| Super Surprise |
| The perfect escape just got even better
because the savings got even bigger! With SuperClubs Super Surprise you
wont know which SuperClubs resort in Jamaica youre going to until
just a week before you get there. You can definitely count on saving up to
55% maybe even more on your Super-Inclusive vacation! Absolutely
everything is included in one surprisingly low upfront price. Imagine
gourmet dining, unlimited premium brand cocktails, breathtaking beaches, a
wide variety of land and water sports, and much more. All for one
unbelievable low price and tipping is simply not permitted. |
| Super Surprise Plus |
| For an extra ~$20 to ~$30 per person, per
night, you can now increase your chances of staying at the SuperClubs
resort of your dreams by excluding one (1)
of our resorts. |
| Super Surprise Plus Plus |
For an extra ~$45 to ~$55 per person, per
night, you can now increase your chances of staying at the SuperClubs
resort of your dreams by excluding two (2)
of our resorts. Not available at all times, limited to promotional date
periods.
|
| Presidential
Perks Package - "The Best of the Best" |
| Grand Lido Braco or Grand Lido Negril |
Stunning. Breathtaking. Inspirational.
Just a few words to describe the view from a luxurious suite overlooking
the Caribbean Sea. A world of sophistication, discreet personal service,
romance and understated elegance. Already praised by critics, adored by
guests, and recipient of the AAA 4-Diamond Award,
even the most jaded VIP's will discover a degree of pampering that defies
description. Simply put, this is as good as it gets.
The Presidential Perks Package includes roundtrip air transportation from
Sangster International Airport in Montego Bay to Grand Lido Negril in
Negril or roundtrip private car transfer from Sangster
International Airport in Montego Bay to Grand Lido Braco in Trelawny. A
personal concierge will greet you upon arrival. Package includes one
complimentary spa treatment for each person during their stay, arranged
for you personally by the concierge. Each treatment includes manicure,
pedicure, and a choice of body massage, facial, reflexology and body
scrub. Also, enjoy a personal chef to prepare a private dinner to be
arranged by our concierge. Accommodations of a one bedroom luxury
beachfront suite with large private Jacuzzi at Negril or a one bedroom
luxury suite overlooking the Caribbean Sea at Braco.
|
| Transportation
and Resort Location |
Private bus transfers from the
airport to the resort and back are included
(except for Breezes
Punta Cana, Breezes Puerto Plata and 'Breezes Costa do Sauipe - starting
11/01/03'). Sign in at the SuperClubs desk outside the arrival hall of the
airport upon arrival. The resort's reservations department can confirm
return flights and transfers.
Hedonism II is located 55 miles west of Montego Bay on the west
coast of Jamaica (northern end of Negril's seven mile beach). Driving time
of ~1 hour from the Montego Bay Airport (new
highway now open !).
Hedonism III is located 35 miles east of Montego Bay on the north
coast of Jamaica (in Runaway Bay). Driving time of ~1 hour and 25 minutes
from the Montego Bay Airport.
Grand Lido Braco is located 32 miles east of Montego Bay on the
north coast of Jamaica (in Trelawny). Driving time of ~1 hour and 10
minutes from the Montego Bay Airport.
Grand Lido Negril is located 55 miles west of Montego Bay on the
west coast of Jamaica (in Negril). Driving time of ~1 hour from the
Montego Bay Airport (new highway now open
!).
Breezes Bahamas is located 5 miles from Nassau, Bahamas located on
Cable Beach. Driving time of ~15 minutes from the Nassau International
Airport.
Breezes Costa do Sauipe is located 45 miles from the Salvador
Airport on the east coast of Brazil. Driving time of ~1 hour from the
airport to the resort.
Breezes Curacao is located 10 miles southeast of the Hato
International Airport on the south coast of Curacao. Driving time of ~20
minutes from the airport through Williamstad to the resort.
Breezes Punta Cana is located ~20 miles from the Punta Cana Airport
on the eastern coast of the Dominican Republic. Driving time of ~30
minutes from the Punta Cana Airport.
Breezes Puerto Plata is located ~8 miles from the Puerto Plata
Airport on the northern coast of the Dominican Republic. Driving time of
~20 minutes from the Puerto Plata Airport.
Breezes Runaway Bay is located 34 miles east of Montego Bay on the
north coast of Jamaica (near Runaway Bay). Driving time of ~1 hour and 20
minutes from the Montego Bay Airport.
Breezes Montego Bay is located ~2 miles west of Montego Bay on the
north coast of Jamaica (in Montego Bay). Driving time of ~5 minutes from
the Montego Bay Airport.
Air transfer arrangements can be made for domestic scheduled or
charter flights to and from the resort at an additional charge.
Please contact us for further information.
|
|
| Legal
Documents |
| (Additional information can be found on
the US Department of State website
for passport information) |
As of December 31, 2006: Passport
required for all air and sea travel to or from the Caribbean (including
the Bahamas). A combination of original birth certificate and drivers
license will no longer be acceptable for travel to the Caribbean.
|
| Airfare
Information |
| Airports/Gateways |
| Availability and pricing of airline
tickets through the Internet is limited to the specified airports/gateways
listed in the drop-down box on the 'Price Quote' page. From time to time,
we will add to the list of gateways available via the Web. If your gateway
of origination is not available for selection, please contact our
reservation specialists directly for additional gateway and land pricing. |
| Airport Flight
Confirmations and Check-In Times |
| For international travel, it is highly
recommended that passengers arrive at the airport at least two (2) hours
before scheduled departure, and be at the departure gate available for
boarding at least forty-five (45) minutes before scheduled departure. |
| Airport Taxes and
Surcharges |
| Airport taxes and surcharges applied to
all travelers regardless of age (including infants under 24 months of age)
and have been included in the package price. This surcharge and tax is
calculated at the time of reservation, and is subject to fluctuations
(maximum of $20 per ticket once deposit is received). |
| Air Ticket Restrictions |
All fares are displayed in U.S. dollars,
including taxes and fees (subject to availability and routing). All times
are local to each city. Prices are for e-tickets. If your itinerary
requires a paper ticket, additional fees may apply.
|
Tickets are valid for the named
passengers only. No name changes are allowed; tickets are non-transferable
and non-refundable. Changes to existing tickets will incur a minimum of
$125 per person penalty plus any applicable airfare differences. Please
make sure that the travelers' names are submitted as it appears on legal
documents (passports, birth certificates).
The base price [excluding taxes and surcharges] of the airfare is
guaranteed once deposit is paid. Air tickets are protected against fuel
charge and tax increases once paid in full and ticketed. Cancellations
subject to airline penalties. Airfare deposit is non-refundable. If the
client have received the actual airline tickets, then airfare is
non-refundable. |
| Published
Flights and Airfare |
| For published flights, full payment is
required immediately to secure your seats and tickets. Please make a
credit card payment directly online (see 'Payment Options' on the
Confirmation page) or call us directly to submit payment. |
| Group
Rules on Airfare |
| This online reservations system is
designed to service 'single room' reservations. Multiple reservations for
parties traveling together are accepted. However due to airline
restrictions, reservations for more than eight passengers in total (in
multiple online and/or phone reservations) with the same airline
itineraries will be transferred to our group department and group policies
must apply. We appreciate your cooperation and understanding and look
forward to handling your travel needs. |
| Airline Scheduled Changes |
| We are not responsible for any additional
charges that may be incurred due to flight cancellations or airline flight
schedule changes that are beyond our control. |
| International Departure
Tax |
| An additional international departure tax
may be required based on the destination country. Please refer to the
following information: |
Jamaica:
The International Departure tax (~$28.00 US) per traveler is INCLUDED in
bookings with airfare. Look for the code "WD" on the airline
ticket. |
Bahamas:
The International Departure tax (~$15.00 US) per traveler is INCLUDED in
bookings with airfare. Look for the code "EA" on the airline
ticket. |
Curacao:
The International Departure tax (~$20.00 US) per traveler is INCLUDED in
bookings with airfare (tax NOT included for 'Air Jamaica' to Curacao).
Look for the code "AN" on the airline ticket. |
| Airfare
as Pertaining to Infants |
| An infant is considered to be seated on a
passenger's lap. Pricing for infant's airplane seat is not included in
quote. For international flights, airlines have a nominal charge for each
'lap' infant. Please contact the airline for further information for 'lap'
charges. |
| Infants (under 24 months of age) are
charged airfare if a seat is requested and reserved for them specifically.
If so, there is a charged of ~80% of an adult airfare for each reserved
seat. If a seat is desired for an infant, please contact us directly for
pricing. |
| Airfare as Pertaining to
Children |
| A maximum of one infant allotted per
traveling adult. Additional infants per adult will require additional
airfare. |
| Example: |
| a) If airfare is required for one adult and
two infants, then a child ticket is required for the second infant. |
| b) No additional tickets required for two
adults, two children and two infants. |
| For most airlines, children from 2 years
to under 12 years of age (by the time that travel is completed) are
charged ~80% of an adult airfare. Children 12 years and older (by the time
that travel is completed) and all adults are charged 100% of the current
airfare rates. |
For AirTran Airlines, there is no
discount for children. Check online pricing or call one of our reservation
specialists.
|
| Pricing
Policy |
We strive to offer the most accurate
rates and information available. We do reserve the right to correct any
errors. We will contact you within two to three business days to review
and reconcile any erroneous information. This policy supercedes any
guarantees or confirmations given.
|
| Disputes |
| Our intention is to resolve any issues
and written complaints in an amicable manner. However, all legal disputes
pertaining to reservations will be governed by the laws of the State of
Florida. All matters arising in other countries are governed by the laws
of those countries. |
