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SuperClubs Guide to Groups
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Participants remember the event and
feel truly rewarded. In addition to the tranquil sapphire waters,
shimmering private beaches, and an unparalleled selection of sporting
activities and entertainment venues we also have state-of-the-art
equipment including projectors, A/V equipment, flip charts, microphones,
podium and office supplies, which make SuperClubs Resorts ideal for
incentives and group meetings.
We take the work out of planning group trips because all of our resorts
are truly Super-Inclusive. Accommodations, meals, beverages and
activities, including golf - everything at the resort is included* in
one simple, up-front price and tipping is not allowed. A wide variety of
group facilities, including customized meeting and conference programs
are at your disposal.
Exclusive amenities include a variety of gourmet
dining options, luxurious spa & fitness facilities, unlimited PGA
-quality golf, internet cafe, nightly entertainment, breathtaking ocean
panoramas and so much more. Ask about our Kids Stay Free** offer at
select Breezes Resorts.
Groups can choose from the casual elegance at Grand Lido Resorts &
Spas, the endless action at Breezes Resorts or the uninhibited self indulgence at Hedonism Resorts.
* Golf is available at some
resorts for an extra charge.
** Two (2) night minimum at Breezes Bahamas *** Ask about tax free meetings at all
SuperClubs Resorts.
What is a Group?
- 20 or more guests, based on double occupancy, traveling in the same time period for a minimum of three (3) nights*
- Group space is limited and based on availability
- Group availability differs from general availability
- We reserve the right to determine group availability and may withdraw group availability at any time
- We reserve the right to alter the group definition at any time at our discretion
- Individual guests' reservations may not be converted
into a group once the individual reservation in made
Group considerations will be withdrawn if the group fails to meet the minimum number of rooms required (10 double rooms).
Group Pricing
- Group pricing is based on the time of year, resort requested and room category
- Specific rates are available upon request. Group pricing is lower than SuperClubs individual pricing
- Group pricing is applicable to only two guests per
room. Third and fourth guests do not receive group pricing.
Tour Conductor Guidelines
- One guest is complimentary with every nineteen (19) guest booked at group rates based on double occupancy, land only
- 10 double rooms minimum booking, regardless of length of stay (minimum three (3) nights required)
- Tour conductors' rooms are assigned based on the
number of rooms booked in each category. The greater average of rooms booked
will determine the tour conductors' category assignment
Booking Procedure
SuperClubs' Group Department is open Monday through Friday. All group inquiries must be made through the Group Department. To help us provide the best solutions to your group travel requests, just furnish us the following information:
- The date and length of stay
- The specific resort property
- The estimated number of group guests
- The number of rooms needed in each room category
- The name of the group
When we have confirmed your group a group policy, along with a group contract, will be mailed to you. An option date will be assigned to your group for your first deposit.
If a deposit is not received by the option date,
SuperClubs reserves the right to withdraw all group accommodations and
considerations without prior notice.
Deposit & Payment Requirements
10 to 30 Room Groups
- A $25 per person initial deposit, accompanied by a signed contract is required to establish a group.
- 90 days prior to arrival, groups are evaluated by SuperClubs and unsold space is subject to recall.
- 60 days prior to arrival, an additional $200 per person deposit is required to maintain group space.
- 30 days prior to arrival, final payment is required for all rooms.
For groups greater than 30 rooms please contact our
Groups Department for specific details at 800-467-8737 extension
6632. Or you can email us at groups@800gosuperclubs.org.
Attrition and Cancellation Information
10 to 30 Room Groups
- 89 - 46 days prior to arrival, a $25 per person cancellation fee is imposed.
- 45 - 31 days prior to arrival, a $225 per person cancellation fee is imposed.
- 30 - 8 days prior to arrival, 10% of the group allocation may be cancelled without penalty. All attrition above 10% incurs the full 100% penalty for each room.
- 7 days or fewer to arrival, the full 100% penalty for each room is incurred.
For groups greater than 30 rooms please contact our
Groups Department for specific details at 800-467-8737 extension
6632. Or you can email us at groups@800gosuperclubs.org.
Confirmation of Group Space
- Group Space will be confirmed upon receipt of first deposit
- SuperClubs reserves the right to offer a resort
comparable to the resort requested in the case of an oversell situation
Cancellation Information
- A cancellation penalty will be assessed for any group that cancels within 60 days of the group arrival date
- Cancellation Penalty Schedule - From 59 days to 31
days prior to arrival - 20% for each room canceled. Within 30 days of arrival
date - 100% for each room canceled
General Information
- Air requests for groups are based on availability and may or may not be confirmed by SuperClubs
- Meeting rooms and audio-visual equipment requests will be confirmed based on availability
- Special functions requested will be confirmed based on availability
- Any special group requests will be considered and will be confirmed based on SuperClubs' ability to accommodate these requests
- Groups of 51 rooms or more will be subject to separate terms and conditions
- Group space is not available during Christmas/New Year's
- Certain room categories are not available for group
discounts
At SuperClubs, we take great pride in being
the Caribbean's only Super-Inclusive resorts. However, certain group requests
are not included in our day to day schedules and activities for our guests.
Surcharges will be assessed depending on the group requests. Surcharges and
pricing lists are available through our group department.
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